Shipping Information
Shipping
Here is the shipping rule at WeaKnees.com: FREE GROUND SHIPPING
on all orders within the 48 continental United States. Ground /
Express shipments generally ship via UPS. We will email you with
a tracking number as soon as we have it. Since many ground and express
shipments are sent using UPS, we cannot ship to
PO Boxes. Ground generally delivers within the 48 states in 1
to 6 business days, although they don't guarantee a delivery date
like FedEx Express or UPS Express. Some specific products (cables,
remotes, RF Extender, to name a few) ship via the United States
Postal Service (and we can accept a PO Box for those smaller items)
if you choose Free Ground Shipping.
For ALL shipments (including Free Ground Shipping), all address corrections, modifications, or delivery change requests after shipment will incur a $10 correction fee.
We are unable to accept requests to ship via one specific carrier as all shipping methods are pre-determined.
UPS DOES NOT CONSIDER SATURDAY, SUNDAY OR HOLIDAYS TO
BE SHIPPING DAYS. If you'd like you can choose either overnight, two-day or three-day shipping for an extra charge. The
option will be presented to you during checkout and the price depends
upon the order and the shipping zip code. If you want your product fast,
this is the way to get it. These options do NOT include Saturday
delivery - if this is what you need, ask ahead; there will be an
extra charge, if we can accomodate the request.
If you provide an incorrect or incomplete address (eg. wrong street
address, missing street address, missing or wrong suite/apartment
number), UPS will charge us an address correction charge of up to
$15. We reserve the right to pass this on to you, and by placing
an order with us, you agree to these charges in the event you provide
an incorrect or incomplete address.
Orders received during business hours are sent the same (90%+) or the next
business day. Any orders received outside of business hours will ship the next
business day (95%+) or the business day after. Any item not
listed as "out of stock" is in stock. EXCEPTION: Orders for some DirecTV equipment (no DVRs) and new DirecTV installations require completion of a DirecTV contract and will
ship after we have obtained that agreement (often the same day as the contract
is received).
We DO ship to Canada, Alaska, Hawaii, and other US territories,
but free ground shipping does not apply to these areas.
Hawaii and Alaska: To get shipping pricing to Alaska and Hawaii, simply add the items to your cart and then proceed to checkout. At the first screen, you can enter your zip code to get appropriate pricing.
Canada: Please see: Shipping
TiVo DVRs to Canada.
Puerto Rico: We ship to Puerto Rico via UPS and USPS currently (subject to change). To get shipping rates and/or place an order, please add the items to your cart and proceed to checkout. Be sure to choose United States - Puerto Rico Only in the country field. Live pricing will show after the full address is entered, and you can complete your order.
We can also ship Saturday delivery in most areas. The cost would
generally be the cost of overnight delivery (you can see this when
you checkout) plus a surcharge of $15 to $30 for most orders. Email
us if you'd like a quote and be sure to include your zip code.
We make every effort to accomodate Saturday delivery requests, but
we cannot guarantee that we will be able to in advance.
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